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ShareDeal Active: For telephone traders and large portfolio holders only

Insiders score

infoMore info
This is the score our team have awarded the platform based on our own personal experiences and other important factors, such as fees and ease of use.

2.5out of 5

ShareDeal Active is a trading name for Jarvis Investment Management which has been providing execution-only trading services for over 30 years. Customers can invest in UK assets through an ISA, Junior ISA, SIPP, or general investment account.

pointNo annual account fees on a general investment account
pointCapital at risk
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Capital at risk

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By Clare West

check Fact Checked

2.5out of 5

point No annual account fees on a general investment account
point Capital at risk

Clare's view

The Verdict

Like X-O, ShareDeal Active is a trading name for Jarvis Investment Management so you'll find similarities between the two platforms. As with X-O, it's a very dated, basic website and platform, that looks like it hasn't been updated in at least a decade, and there's no mobile app. So, if you want a modern platform with a sleek user interface, like eToro or Trading 212, then ShareDeal Active will not be for you.

There's a choice of four account types: a Share Dealing Account, a stocks and shares ISA, Junior ISA, and, until recently, a A self-invested personal pension (SIPP) is a type of private pension that allows you to control the specific investments that make up your pension fundself-invested personal pension (SIPP)info but it's now closed to new applicants.

Your options when it comes to what you can invest in are broader than with X-O. With ShareDeal Active, you'll have a choice of: UK-listed shares, gilts, bonds, Exchange traded funds (ETFs) are traded in much the same way as stocks. Instead of an individual stock, however, you own a basket of different assets which track the performance of a particular index or market. exchange-traded fundsinfo, investment trusts, unit trusts, shares listed on the IRS (International Retail Service) and CDIs of US stocks. You can also trade on 9 international markets: the United States, Australia, Canada, France, Hong Kong, Germany, Sweden, Spain and Norway.

However, there's a £1,000 minimum investment for trading on international stocks, which is very restrictive, and far higher than most other platforms I've reviewed.

But that's not the biggest issue I have with ShareDeal Active. The biggest issue is the cost. There are all sorts of fees to watch out for, many of which are, quite frankly, eye-wateringly high. Here's an example of what I mean: Trading commission for buying or selling stocks from United States / Canada / Australia starts at £25.00 per trade for amounts up to £2,000. Commission increases to £100.00 per deal on trades £20,000+. If you wish to buy or sell on any of the other exchanges ShareDeal Active allows access to, you'll face charges of between £84.50 and £104.50 - irrespective of the trade size.

Clearly, those prices could work out economical if you're trading huge volumes of a stock line, especially as there's no separate FX fee levied on top of the exchange rate for trading in a non-GBP asset. But for anyone trading more modest amounts, you could end up paying way over the odds with these fixed fees.

There's a withdrawal fee of £15.00 + VAT per request. And if you want to transfer out, it's £10 + VAT per line of stock.

Trades of domestic assets are all £9.50 per deal. That's very high, although ShareDeal Active are happy to service customers by telephone for the same charge. Customers who still want to speak to their broker to place a trade will be hard-pressed to find a cheaper rate than £9.50 (It's £25 at AJ Bell, £49 per trade at interactive investor).

For those wanting to trade online, I'd suggest this is only a platform for those with large portfolios, for whom the fixed pricing (especially the zero annual fees on general trading accounts) could work out beneficial.
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Pros

  • No annual account fees to trade through a general Share Dealing Account
  • Trading fee is £9.50 whether you trade online or by phone - this is a cheap fee for telephone trading
  • Cheap platform for those with large portfolios thanks to fixed fees
  • Cheap for telephone trading
  • No FX charge
quote

Cons

  • Expensive fixed fees for those with more modest-sized portfolios
  • International stock dealing fees are very high
  • £15 per stock to transfer out
  • Very dated platform and website
  • No mobile app
  • No fractional shares
  • No funds
  • Verdict2.5
  • Fees2.5
  • Trading Platform2.0
  • Research2.5
  • Safety4.5
  • Education0.0
  • Customer Service4.0

Clare's view

Who do I recommend it for?

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quote

Pros

  • No annual account fees to trade through a general Share Dealing Account
  • Trading fee is £9.50 whether you trade online or by phone - this is a cheap fee for telephone trading
  • Cheap platform for those with large portfolios thanks to fixed fees
  • Cheap for telephone trading
  • No FX charge
quote

Cons

  • Expensive fixed fees for those with more modest-sized portfolios
  • International stock dealing fees are very high
  • £15 per stock to transfer out
  • Very dated platform and website
  • No mobile app
  • No fractional shares
  • No funds
  • arrowVerdict
    2.5
  • arrow Fees:
    2.5
    Annual admin fees for ISAs are fixed and comparatively low, especially if you have a large portfolio. There's no annual admin fee for holding a general Share Dealing Account. However, there are a plethora of other - fixed price - charges to get your head around, many of which will be high if you have a smaller portfolio, but which you probably won't flinch at if you're a holding, buying or selling large volumes of assets.
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    quote

    Pros

    • No annual account fees if you invest through a general investment account
    • Fixed annual fees of £50 per ISA/SIPP or £20 per Junior ISA work out good value for large portfolios
    • Fixed trading fees on certain international stocks, irrespective of trade size is economical for large portfolios
    • £9.50 per trade for telephone dealing is cheap
    • FX rates are worked out at the house rate on the day with no separate FX fee on top
    quote

    Cons

    • Fixed, high trading fees will add up quickly if you plan to trade regularly
    • £50 fee for closing ISAs and Junior ISAs
    • Charge of £15 per stock line to transfer out
    • Very low rate of interest paid on uninvested cash
    • Cash withdrawal fee (per occasion) of £15.00 + VAT
    • £50 + VAT to transfer out of SIPP
  • arrowTrading Platform:
    2.0
    quote

    Pros

    • Web platform
    • Designed to get the job done and is effective
    • Limit Orders and Stop Losses available within trade execution tools
    quote

    Cons

    • No mobile app
    • Functional, unsophisticated design
    • Dated feel
  • arrowResearch:
    2.5
    Research functionality is rudimentary. It's limited to price information, company profile, charts showing previous price performance over different periods of time, and market news.

    This may be enough for some buy-and-hold investors, but will definitely not be enough for active traders or those who like to take a deep dive.
    quote

    Pros

    • Stock screener
    • View past performance charts
    • Ability to change chart types (inc candlestick, line, area, logarithmic, and OHLC
    • Market news
    quote

    Cons

    • No analyst ratings, projections, or stock price expectations
    • No live pricing (15 mins delay)
    • Basic by comparison to competitors
  • arrowSafety:
    4.5
    ShareDeal Active is actually a trading name of Jarvis Investment Management Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA). It is also a member of the London Stock Exchange, giving customers added confidence in the safety of this provider.

    The FSCS provides clients of Jarvis compensation of up to £85,000 per investor for investments. In addition, in line with the FCA's client money rules, all client money is segregated from the firm's own funds.

    Account security questions feel dated too - there is no 2-factor authentication to provide an added layer of reassurance, or digital identity verification at onboarding.
    quote

    Pros

    • FCA regulated
    • Jarvis Investment Management is a member of the LSE
    • FSCS protection up to £85,000
    • Client assets are segregated from ShareDeal Active's own, ensuring they are protected from creditors should the firm go bust
    • Established for 30+ years
    • Option to use Individual Client Segregation service can be added to a Share Dealing Account/ISA (for a fee)
  • arrowEducation:
    0.0
    Other than a glossary of terms, ShareDeal Active does not offer any educational materials at all. It is not intended to be somewhere to grow your knowledge as an investor/trader.
  • arrowCustomer Service:
    4.0
    Jarvis Investment Management - the company behind ShareDeal Active - provide easy telephone access Monday - Friday, 8am - 5pm, with one dedicated line for customer service and one for the dealing desk in Tunbridge Wells. You can also email them. In keeping with the rather dated feel of the website and online trading platform, they don't use anything like a chatbot, although there are some FAQs on the website, and it's still possible to fax Jarvis.

    If you like old-fashioned, in-person service, you'll like this customer service.

    quote

    Pros

    • Old-fashioned, attentive, human-to-human customer service values
    • Telephone support is excellent
    • Email enquiries answered quickly
    • Some FAQs on the website
    quote

    Cons

    • No weekend support
    • No modern customer service additions such as a chatbot or extensive online 'Help' section with search facility

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Updates

Who do I recommend ShareDeal Active for?


  • Investors with large portfolios who could find the fixed fees and lack of annual fees on the general investment account very good value.
  • Those who wish to trade via telephone

You’ll need to be a confident investor as there are no ready-built portfolios to select, and no in-house advice service.

You’ll also need to ok with no mobile app and a platform that isn’t as sophisticated as others.

Accounts and assets


Accounts

ShareDeal Active offers customers the chance to invest through:

  • A General investment account (GIA) is an account designed to provide access to investments. You may be liable for tax on any income or capital gains earned within a general investment account but this can be a useful vehicle for anyone who has maxed out their ISA allowancegeneral investment accountinfo
  • A Sometimes called an investment ISA, a stocks and shares ISA is an individual savings account that allows you to invest in shares, unit trusts, investment funds, and bonds. You will not need to pay tax on any income or capital gains earned on investments within an ISAstocks and shares ISAinfo
  • A Junior ISAs (Individual Savings Accounts) (JISAs) are tax-free savings accounts for children under the age of 18. Only a parent can open a JISA but anyone can contribute. You can choose to save for your children through either a cash Junior ISA where you will earn interest on any cash in the account, or a stocks and shares Junior ISA where you will invest your child’s savings on their behalfJunior ISAinfo

The stocks and shares ISA is not a flexible ISA, meaning any cash you decide to withdraw from your ISA still counts towards your annual allowance. Should you wish to pay that cash back into your ISA, it will effectively be counted twice.

Assets

ShareDeal Active offers the following choice of assets:

  • UK stocks
  • US stocks
  • Stocks from 8 additional international exchanges
  • Bonds
  • Gilts
  • Exchange traded funds (ETFs) are traded in much the same way as stocks. Instead of an individual stock, however, you own a basket of different assets which track the performance of a particular index or market. exchange-traded fundsinfo
  • Investment trusts
  • Unit trusts
  • CDIs of US stocks

There are no funds and no ready-made portfolios. That means you need to be happy choosing and managing your own portfolio.

Fee comparisons


FAQs

Yes, ShareDeal Active is safe. It is a trading name of Jarvis Investment Management, a firm that has been in business for 30+ years, is authorised and regulated by the Financial Conduct Authority (FCA), and is also a member of the London Stock Exchange. Eligible customer funds are protected up to £85,000 through the FSCS.

ShareDeal Active’s fixed fees will only work out cheap for those with large portfolios.

Ask the Insiders


Have a question about ShareDeal Active that we haven’t covered? Ask it here and we will get back to you as soon as possible!

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